Terms and Conditions for Toggle Vouchers
Validity
Gift vouchers are valid for 12 months from the date of purchase unless otherwise stated. Expired vouchers cannot be redeemed or extended.
Redemption
Vouchers can only be redeemed at Monte Forte locations and must be presented at the time of use. E-vouchers can be shown on a mobile device or printed out.
Non-Refundable
Vouchers are non-refundable and cannot be exchanged for cash, either in full or part.
Partial Redemption
If the value of the voucher exceeds the total cost of the transaction, no change will be given. The remaining balance will stay on the voucher and can be used within the validity period.
Lost or Stolen Vouchers
Monte Forte is not responsible for lost, stolen, or damaged vouchers. Replacements will not be issued.
Specific Use
Vouchers cannot be used in conjunction with any other promotions, discounts, or offers unless explicitly stated.
Event Cancellation
If an event or experience booked with a voucher is canceled by Monte Forte, the voucher value will be reissued with the same expiration date.
Fraud Prevention
Monte Forte reserves the right to refuse a voucher if fraud or misuse is suspected.
Amendments
Monte Forte reserves the right to amend these terms and conditions at any time without prior notice. Any changes will be posted on our website.
Contact Information
For any questions or concerns regarding your voucher, please contact us at frank@monteforte.co.uk